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Security Engineer 


Location:  Cincinnati, OH

Role Summary
The Security Engineer will work closely with the current security services team to provide telephone support and consulting services, reporting directly to the Practice Manager - Support Services.

Essential Responsibilities

  • Provide telephone technical support to customers on a variety of network security products including firewalls, VPNs, authentication, intrusion detection, anti-virus, load-balancing, and web filtering
  • Support the sales process of support services  
  • Assess and design secure network architectures to provide recommendations to clients
  • Expected to be 75% revenue billable with the remaining time devoted to administration and ongoing education and professional development
  • Some overnight travel and shift work will be required 
  • On-call support work will be required
  • Provide weekly time and status reports

Skills & Knowledge Requirements

  • Experience on both Microsoft & Unix operating systems
  • Experience with TCP/IP networking and troubleshooting
  • Experience with network routers and switches 
  • Solid knowledge of security systems; including firewalls, IDS/IPS, authentication systems, anti-virus, content filtering, log management, etc.
  • Intermediate to advanced security, system, and network troubleshooting skills
  • Excellent written and verbal skills
  • Solid report writing skills with Microsoft Word, PowerPoint and Excel


  • Bachelor's degree or equivalent work experience and practical security knowledge
  • 1-2 years in industry experience and strong security exposure
  • 2+ years of network or system administration with exposure to Windows server, Unix servers and networking systems

Desired Characteristics

  • Independent problem solver, ideal candidate would be a "tinkerer" with a hunger for challenges 
  • Dedication to 100% customer satisfaction
  • Ability to work well alone or as part of a team

Submit your resume at
Please attach resumes in MS Word (.doc) or ASCII text (.txt) format only.


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