Performance
Overview
Your peace of mind, Our priority
The Service Wheel - wrapped with Digital offerings
From preventative maintenance to the use of original spare parts, we collaborate closely with you to deliver the customized service agreement you need. With advanced IoT monitoring and dedicated support, we maximize your uptime and contribute to keep your operations running smoothly. Trust us to safeguard your investment and provide you with complete peace of mind.
Explore Performance in detail
CCR Performance service agreements offer maintenance, spare parts, fast technical support or improved system availability, with three tiers to choose from to suit your refrigeration needs
How We Ensure Highest Quality Customer Service
Expert and highly-qualified service engineer network
Serving customers to the absolute best of our abilities
Providing genuine CCR spare parts
Focusing on safety and protection of sensitive customer stock
Refrigeration knowledge and expertise
Standard maintenance procedures and tools
Digital services for IoT-enabled systems
Enjoy the many benefits of Performance
CONFIDENCE
PROTECTION
CHOICES
RELIABILITY
IoT CONNECTED
VALUE-ADD
Choose from three tiers of service designed to provide optimal value for your business:
ADD-ON 
INCLUDED 
Available on demand, separately chargeable.
(1) Subject to health check prior to provision of services
(2) Refrigerants under EU F-Gas Regulations – every 3, 6 or 12 mths, CO2 Systems on-demand
(3) Only applicable for CO2 Systems
(4) Includes critical spare parts only
(5) Includes labor
(6) Advanced Reports available on request as an add-on
(7) Includes connectivity and remote services as a minimum (HACCP reporting, energy management and other digital services provided as service add-on)
Disclaimer: Service agreements are subject to availability and may vary accordingly to CCR Country.